CWCapital generally services all loans that it closes as well as various loan portfolios owned by institutions. This in-house servicing advantage provides borrowers with the benefit of working with one dedicated team of CRE professionals throughout the life of their loan.
Currently servicing over $9 billion of loans in 48 states the CW Primary Servicing team has extensive tenure in the industry and utilizes state of the art technology in managing its portfolio. This includes a robust server website known as BIC (the Borrower Information Center), which allows borrowers immediate, around-the-clock access to essential information regarding their loans.
The CWCapital Servicing team’s client service performance has been recognized by Fitch Ratings with a Primary Servicer rating of CPS2 and a Master Servicer rating of CMS3, and by Standard & Poor's with a Primary Servicer rating of Above Average and a Master Servicer rating of Average.
To view the 2008 Fitch Ratings Report, click here.
To view the 2007 Standard & Poor's Ratings Report, click here.