Overview This Privacy Policy describes CWCapital’s (“CWCapital” or “we”) collection and use of any information collected by and through the http://www.cwcapital.com domain and all associated sub-domains existing or adopted by CWCapital in the future (collectively, the or this “Web Site”). NOTHING CONTAINED HEREIN SHALL BE DEEMED TO BE A DEFENSE TO OR, A WAIVER BY CWCAPITAL OF, ANY RIGHTS CWCAPITAL HAS UNDER ANY LOAN DOCUMENT OR OTHER AGREEMENT OR APPLICABLE LAW, RULE, REGULATION OR REQUIREMENT. For terms and conditions governing use of this Web Site, please review our
Web Site Terms of Use. CWCapital reserves the right, at its sole discretion to change, modify, add or remove any portion of the terms, in whole or in part, of the Privacy Policy. Such changes, modifications and additions to and removals from the Privacy Policy are valid once posted on the Web Site. You are responsible for regularly reviewing the Privacy Policy in order to be apprised of such changes. This Web Site is a commercial web site and is intended for use by commercial real estate owners, real estate professionals, their employees and agents, to obtain information about and on-line access to current loan information and CWCapital’s commercial financial products and services. THIS PRIVACY POLICY ONLY APPLIES TO INFORMATION COLLECTED ONLINE. THIS IS NOT A WEB SITE INTENDED FOR USE BY CONSUMERS.
Information Collected The web servers that serve the Web Site gather certain navigational information about where visitors go on our Web Site and information about the technical efficiencies of our Web Site and services. This information allows us to improve our product and service offerings as well as improve the Web Site’s functionality. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor's use of our Web Site.
As part of providing Services to you through our Web Site, we also collect information such as the following: name, company, e-mail, phone number and any other information we request therefore (“Collected Information”). This information is used to enable us to respond to your inquiries about our products and services, to create your online loan information access account and to deliver other services and information related to our products, services or the Web Site to you. Upon your request, your Collected Information can be made available to you. To update, correct or otherwise modify any Collected Information relating to a loan account please contact servicing@cwcapital.com. To update, correct or otherwise modify any other Collected Information please contact
webmaster@cwcapital.comCookies We may use a browser feature known as a “cookie.” Cookies are small files placed on your hard drive that assist in providing a customized browsing experience. The "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. Certain areas of the Web Site have been designed to take advantage of the use of cookies; therefore, if you configure your browser to decline their use, certain features of the Web Site may not function correctly and you may be required to reenter any user IDs and passwords more frequently.
Use and Disclosure of Collected Information We collect and maintain Collected Information for the use of CWCapital and its affiliates. We do not sell, rent, or trade Collected Information to third parties, other than as described below:
- Business Partners: CWCapital may partner with select financial institutions, government agencies and other companies at various times to provide expanded services to our site visitors. As part of such a relationship, we may share with these companies Collected Information for the purposes of providing such services to you.
- Agents and Service Providers: CWCapital may use other companies and individuals to perform certain functions on our behalf such as monitoring Web Site activity, maintaining and supporting our databases and Web Site, administering and locating e-mails and other services necessary to provide our products and services to you and maintain the Web Site. Such third parties shall only have access to Collected Information necessary to perform these functions and may not use or store the information for any other purpose.
- Business Transfers: In the event that CWCapital sells or transfers all or a portion of its business assets, Collected Information may be one of the business assets transferred as part of the transaction.
- Compliance with Law/Safety: CWCapital may disclose specific Collected Information based on a good-faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Web Site, the sites themselves, or the public.
- With Consent: Other than as set forth in this Privacy Policy, you will be notified when any Collected Information may be shared with third parties, and you will be given the opportunity to decline to share that information.
Linking
Periodically, links may be established from this Web Site to one or more external web sites or resources operated by third parties (the “Third Party Sites”). These links are provided for your convenience only. CWCapital is not responsible for the privacy practices or the content of such Third Party Sites. To help ensure the protection of your privacy, CWCapital recommends that you review the privacy policy of any site you visit via a link from CWCapital's Web Sites or through any such Third Party Site.
Access from Outside of the United States
If you are visiting the Web Site from a location outside of the United States, your connection will be through and to servers located in the United States. Any information you provide during your visit will be processed and maintained on our server and other internal systems located within the United States.
Contact Us
If you have questions regarding the Privacy Policy or the practices of CWCapital, please contact us via e-mail at webmaster@cwcapital.com